Survey: Tourists Who Visited Athens in 2020 Felt Happy and Safe

Foreign tourists who visited Athens in 2020 gave high scores for both Covid health and safety measures, and the overall experience.


Greece is considered a particularly Covid-safe destination, according to foreign tourists who were able to visit in 2020. This sense of security in relation to the pandemic was the second most important reason for choosing to visit Athens, after its archaeological sites and its culture, according to a survey by the capital’s hoteliers.

The Visitor Satisfaction and Hotel Performance survey by the Athens-Attica and Argosaronic Hoteliers Association found that 43% of recreational tourists arriving in Athens last year said they chose it as a safe destination, a rate that reached 60% among the 18-25-year olds.

 

Foreign visitors in Athens said they were quite well informed about the Greek measures against Covid-19, giving a score of 7.6 out of 10. Both Greek and foreign respondents said they felt very safe in their hotels (giving scores of 8.9 and 9.2 respectively). A similar assessment for sites of interest, restaurants and taxis received scores above 8 out of 10 in all cases. Only public transport fared worse among foreigners, with a score of 6.9/10.

In total, visitors from abroad last year gave the Greek measures an overall score of 7.3/10, saying that they did not detract from their experience in Athens to a great extent. The survey further found that the pandemic did not have an impact on per-visitor spending in the Greek capital, which reached similar levels in 2020 as in 2018 and 2019, at around 115 euros per person.

All in all, the score for overall visitor satisfaction reached 8.2 out of 10 for 2020, marginally up from 8.1 in 2019.

Of course despite the high satisfaction rate among tourists and the security they felt, tourism demand was exceptionally low. Overall the association considers last year as “catastrophic” for the hotel sector. Taking into account the hotels that did not operate, the capital’s occupancy rate came to just 19.7%. The lost revenues in the Attica hotel market last year is estimated at €700 million. 

Nevertheless, rival destinations such as Rome and Barcelona had even lower occupancy rates and only Istanbul fared better, with a 30% occupancy rate.

This article was first published on ekathimerini.com



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